What is the most important action to take when showing a property to a new prospect?

Inspecting the property before the showing is crucial because it ensures that everything is in order and presents the property in the best light. A thorough inspection allows the property manager to identify any maintenance issues, cleanliness concerns, or anything else that may detract from the prospect's impression. Additionally, familiarity with the property allows the agent to confidently answer questions and highlight key features.

Understanding what the property looks like and functioning allows for a more engaging tour. If issues are overlooked, it could lead to negative impressions for the prospect, potentially losing their interest in renting the property. Hence, this preliminary step is essential to create a positive showing experience and ultimately drive a successful leasing outcome.